Contact Us
Support is ready to help with questions, account-related issues, technical concerns or general feedback. Our team can assist with registration, KYC checks, deposits and withdrawals, bonus queries and site problems. Reach out any time through live chat, email or phone and we’ll guide you through the process. We aim to resolve most basic issues during the first contact and escalate complex cases to specialist teams when needed.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +1 416 582 3947 |
| Working hours | Mon-Fri, 09:00-18:00 |
For urgent account-related matters call our support line during working hours or use live chat for fastest response. For privacy or payments queries, email the relevant department and allow up to 24 hours for a reply. Affiliate requests are handled by the partners team.
Email assistance
For detailed requests, account issues or anything that needs documents, email is our preferred contact method. Please use [email protected] and include a clear subject line, a concise description of the request, and up-to-date contact details (phone and postal address where relevant) to avoid processing delays. Attach any supporting documents in standard formats.
Send us a message
NameEmailMessageSend messageResponse Time
Support response times: most inquiries are answered within one business day. Simple requests via live chat are often handled in minutes, while emailed or verification cases may take longer. Complex account, KYC or payment investigations can require additional checks and may take several days depending on the issue. We’ll keep you updated throughout the process.
Feedback
Send us your feedback, suggestions, or ideas to help improve the site. We review every message carefully and use input from players to refine features, promotions, and overall user experience. Your comments help us prioritize updates and fix issues faster. Please share what you like, what could be clearer, or any features you would like to see.